Application of Kaizen-Kata methodology to improve operational problem processes. A case study in a service organization

  1. Suárez-Barraza, M.F.
  2. Miguel-Dávila, J.A.
  3. Morales-Contreras, M.F.
Journal:
International Journal of Quality and Service Sciences

ISSN: 1756-6703,  1756-669X

Year of publication: 2021

Volume: 13

Issue: 1

Pages: 29-44

Type: Article

DOI: 10.1108/IJQSS-07-2020-0113 GOOGLE SCHOLAR
Data source: Scopus