Publicaciones en colaboración con investigadores/as de Universidad de las Américas Puebla (8)

2021

  1. Application of Kaizen-Kata methodology to improve operational problem processes. A case study in a service organization

    International Journal of Quality and Service Sciences, Vol. 13, Núm. 1, pp. 29-44

2020

  1. Exploring Fayol's management process in a traditional Mayan dance (Pochó Dance): an ethnographic study

    Asia-Pacific Journal of Business Administration, Vol. 13, Núm. 2, pp. 189-215

  2. Kaizen-kata, a problem-solving approach to public service health care in Mexico. A multiple-case study

    International Journal of Environmental Research and Public Health, Vol. 17, Núm. 9

2016

  1. Supply chain value stream mapping: a new tool of operation management

    International Journal of Quality and Reliability Management, Vol. 33, Núm. 4, pp. 518-534