Why don't high-performance work systems always achieve superior service in hospitality? The key is servant leadership
- Huertas-Valdivia, I.
- Rojo Gallego-Burín, A.
- Castillo, A.
- Ruiz, L.
ISSN: 1839-5260, 1447-6770
Year of publication: 2021
Volume: 49
Pages: 152-163
Type: Article